Calle/josep Carner 15-17,local 3 Next to The Michleangelo
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Good dining options
Extra charges
Overwhelmed staff
7.6/10
Very good
Rooms
7.5
Location
8.0
Service
7.2
Dining
7.8
Guest reviews
7.6/10
based on 8 reviews
4/5
based on 2676 reviews
8.1
8.1/10 based on 4109 reviews
#24 of 100 hotels in Salou based on Tripadvisor
Anthony
United Kingdom,
April
2024
8.0/10
My stay at the hotel was delightful. The rooms were clean, comfortable, and had a balcony, though one had a bad odor, the staff promptly helped me switch to a better one. The service was exceptional, with friendly staff providing various amenities. The location was convenient for exploring Salou. The dining options were decent, but some areas could be improved. Overall, a good value for money hotel with friendly staff and a great location.
Rooms
8.0
The rooms were a good size, very clean, and changing towels daily.
Service
9.0
I found the staff to be extremely friendly and helpful during my stay.
Location
8.0
The location was convenient for exploring Salou and had plenty of sun beds.
Dining
7.0
The dining experience was acceptable, with plenty of choices but room for improvement.
Facilities
8.0
The hotel offered various indoor and outdoor activities, making the stay enjoyable.
Edward
United Kingdom,
April
2024
8.0/10
The hotel is conveniently situated between Salou and Portaventura, making it perfect for visitors to the theme parks. The rooms offer a comfortable bed and a modern bathroom, though the extra charge for pool access and swimming cap requirement are a bit of a hassle. The dining options provide good value for money, with a nice selection of food and drinks, and the evening entertainment is decent. The location is ideal for exploring the area, being within walking distance of the parks and not far from the beach.
Rooms
8.0
The rooms overlook the pool, offering a nice view and are comfortable.
Service
7.0
The staff are friendly and responsive, though they can be overwhelmed during peak times.
Location
9.0
The location is great for accessing PortAventura and the beach, with plenty of loungers available.
Dining
8.0
The dining experience offers a good selection of food and drinks at reasonable prices.
Facilities
8.0
The indoor pool is a bonus, and the hotel has traditional meals available.
Great location
Extra charges
Peter
United Kingdom,
March
2024
8.2/10
The hotel is conveniently located near Salou and within walking distance to PortAventura, making it a great spot for both beach and amusement park lovers. The rooms are nicely done with a slight issue of ants discovered but quickly resolved by informing reception. The nightly entertainment is a highlight, but be cautious about leaving patio doors open to avoid unwanted guests like ants.
Rooms
8.0
The rooms were done to a good standard, and we found a travel cot ready for us. We did encounter ants in the toilet on our last day, possibly due to keeping the patio door open, but the reception promptly handled the situation.
Service
7.0
The service at the food hall was helpful, providing information on activities and pick-up times. However, there was a missed opportunity during a potential outbreak. Nevertheless, I received excellent assistance with printed timetables for my convenience.
Location
9.0
The hotel's location is fantastic, just a 5-minute walk to Salou and a short distance to PortAventura and the beach. It's a great base to explore nearby attractions and neighboring towns.
Dining
8.0
The dining options were varied, with a good selection available daily. The staff was accommodating and provided helpful suggestions. However, if you're looking for something specific like a wok of prawns, it might be best to inquire in advance.
Facilities
9.0
The hotel offers a range of facilities for guests to enjoy. Cleanliness and comfort are prioritized, ensuring a pleasant stay overall.
Great location
Ant issue
Andy
United Kingdom,
October
2023
7.8/10
The hotel has a great location, near parkland and the Salou centre. The rooms felt a bit small for us due to our energetic toddler boys but were spacious and had a good layout. The service from the entertainment team stood out positively with Patri and Tanya making sure everyone had a great time. The dining options were very good with a nice variety of dishes. However, the staff at check-in seemed distracted, and the hotel struggled to accommodate the number of guests during peak times.
Rooms
8.0
Even though the rooms felt small for our energetic toddlers, they were spacious and had a good layout.
Service
7.0
Patri and Tanya from the entertainment team made sure everyone had a great time, but the check-in staff seemed distracted.
Location
7.0
The hotel is well-located near parkland and the Salou centre but struggled to accommodate the number of guests during peak times.
Dining
9.0
The dining options were very good with a nice variety of dishes.
Facilities
8.0
The hotel facilities were well-maintained and enjoyable for guests.
Alan
United Kingdom,
September
2023
7.2/10
The hotel's location was ideal for both the resort centre and the adventure park, close to the theme park and not far from the beach. The rooms, while decent in size, had some issues with mobility access due to the shower in the bath. The service was mixed but had standout staff members like Rosy in the dining room and Alin in the bar. The dining offered a great selection but could improve by providing clearer options for vegetarians. Overall, the hotel provided a clean and convenient stay with friendly staff, though some improvements could enhance the overall experience.
Rooms
7.0
The room was a decent size with a double mirrored wardrobe. The shower in the bath was a bit awkward, especially for those with mobility issues.
Service
6.0
The service was mixed, but standout staff members like Rosy and Alin were extremely helpful.
Location
8.0
The hotel's location was convenient, close to the theme park and not far from the beach.
Dining
7.0
The dining had a great selection but could improve by providing clearer options for vegetarians.
Facilities
8.0
The hotel offered a great selection of drinks and cocktails at a reasonable price.
Robert
United Kingdom,
September
2023
7.0/10
The hotel had a stunning view of Port Aventura, with beautiful mountains in the distance. However, the room lacked some basic amenities like a kettle and cups, and the evening entertainment was limited. The location, near the park and with a shuttle service, was convenient, but there were mixed views on the dining options.
Rooms
6.0
The room with a view of Port Aventura was quite beautiful, but lacked some essential amenities and storage space.
Service
7.0
The service was a bit moody at times, but some staff members were excellent and very helpful. Mixed experiences overall.
Location
7.0
The location with access to Port Aventura was convenient, but some found it difficult to access for consumers.
Dining
8.0
The dining experience offered a nice selection, with good prices for drinks and cocktails, although some felt the choices were limited.
Facilities
7.0
The hotel had a fair range of facilities, including a free shuttle service, but there were some mixed views on the dining options.
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